In-home Support Visit
$951
Up to 60 minutes
+$35 per additional 30-min block
Tech Support for Your Home
Help with your personal devices and home technology.
Transparent Pricing
Clear rates with no hidden fees.
Remote Service
$451
Up to 30 minutes
+$35 per additional 30-min block
Prepaid Hours Packages
Ideal for ongoing support, training, and regular maintenance.
3-hour block2
$210
Save $25 to $75
5-hour block2
$340
Save $35 to $135
View our detailed Terms of Service
1 No travel fees within the Island of Montreal and Laval. For other areas, travel fees may apply and will be determined before the visit.
2 Prepaid hours are valid for 1 year from date of purchase.
Personal Devices
Setup and troubleshooting for computers, tablets, and smartphones. We help you master them.
Home Wi-Fi & Internet
Resolve connection issues, eliminate dead zones, and optimize your home network.
Phones, Tablets, and Computers
Mobile device setup, account synchronization, transferring photos and contacts, help with common applications.
TV and Connected Devices
Smart TV installation, streaming service setup (Netflix, Disney+, etc.), game console connection.
Printers and Peripherals
Printer installation, wireless network connection, printing troubleshooting, scanning setup.
Smart Home Setup
Installation and support for smart TVs, thermostats, security cameras, and voice assistants.
Security & Privacy
Protect your personal data, set up antivirus software, and secure your online accounts.
Software & Updates
Installation of essential programs, system updates, cleanup, and email configuration.
General Tech Help
Patient, jargon-free assistance for non-technical users to build confidence with technology at your own pace.
An approach designed for you
No stress, no rushing. Just friendly and professional help right in the comfort of your home.
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1
Patience and listening first
Technology can be frustrating. We take the time to understand your needs and respect your learning pace.
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2
Zero technical jargon
No more complicated terms. We provide clear and simple explanations so you can finally feel comfortable with your devices.
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3
Step-by-step guidance
From setting up a new iPad to fixing your connection issues, we are by your side at every step.
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4
Support tailored for everyone
A human and respectful accompaniment to help you use technology with complete confidence.
Also here for your loved ones
Beyond business, our human and patient approach is also perfect for helping your parents or elderly relatives with their everyday technological devices.
- Calm and reassuring approach, adapted to everyone's pace
- Clear explanations without complicated terms
- Trusted accompaniment when you can't be there
Taking the Necessary Time
We never rush. Every support visit takes the time it truly needs.
Adapted Learning
We show them how to do it to restore autonomy, not just do it for them.
Absolute Trust
A respectful, caring, and secure service for your relatives.
How can we help you?
Describe what you're struggling with and we'll contact you to schedule a home visit.